Frequently Asked questions
If you question isn't answered here, you can try the Lunapic Support Page
I can't move text to postion it.
You're probably using Internet Exploror. It has many problems. Switch to
a browser like Chrome, Firefox or Safari. They work better for the text tool.
I can't login to my account
First, make sure you using the right username. You can Lookup your username here. If you forgot your password, send a message to Support. Please include your account email and username. We can't reset the password with out both, and we can only send a password update to the original email
How do I combine two pictures?
You can just use the Blend Tool and place the image to the side, but slightly overlapping. Make sure to check the option to "expand canvas" since the new image will be bigger than the old one.
A Feature isn't working!
From time to time, we have problems with certain features. Save your image, then close your browser completely. Open it back up and try again. If you're still having problems please Contact Us.
How do I save the image?
Click the "File" Menu and select "Save Image" for all options.
Or - you can right click on the image and select "Save image As..".
Or - on an iPhone, tap and hold picture till save option comes up.
Or - you can click on the bottom left line that says "Save to: Your Computer".
Or - Below your image is the links for Save To: Your Computer | Imgur Code | Email | Twitter | Tumblr | Picasa | Facebook | Web
How do I delete my account?
Accounts are FREE, so there is no need to delete it.
However you can Go here and confirm and enter your password.
I lost my password, what can I do?
Currently, we have no password recovery feature. Please create a new account.
How do I delete my image?
Select from the File Menu -> Close File. You will be prompted to confirm deletion. All you history will be removed as well.
How do I animate an Image?
Move your cursor over "Animation" go down to "add animation frame" than upload your 2nd picture..continue doing this until your animation is complete.
My Image Doesn't animate after saving?
Facebook removes animations. Windows sometimes does using the "right click" method of saving. Try File -> Save Image and download the animated image to your comptuer or save the image to your lunapic.com account.